How to See Who Favorited Your Item on Etsy


Etsy is a global online marketplace that specializes in unique and creative goods, including handmade items, vintage goods, and craft supplies. It stands out as a platform that connects artisans and crafters with buyers looking for distinctive products that are not typically found in mainstream retail environments. Etsy’s marketplace is diverse, featuring a wide range of categories such as jewelry, clothing, home d├ęcor, art, toys, and more. This focus on unique items fosters a community of creatives who can share their passion and craftsmanship with a global audience.

Favorites are a crucial engagement metric for sellers on Etsy. When a user ‘favorites’ an item or shop, it not only signifies personal interest but also serves as a form of social proof, increasing the item’s visibility and perceived value to other potential buyers. For sellers, accumulating favorites can lead to higher visibility in Etsy’s search algorithm, potentially increasing sales. This metric is also a valuable tool for sellers to gauge the popularity and appeal of their products, informing them of trends and customer preferences.

The upcoming blog post will delve deeper into the intricacies of Etsy’s marketplace, emphasizing the unique position Etsy holds in the e-commerce space for one-of-a-kind goods. It will explore the significance of the ‘favorites’ feature, not just as a metric of engagement, but as a vital component of the seller’s strategy to enhance visibility and sales. The post will offer insights into how sellers can leverage favorites and other engagement metrics to optimize their presence on Etsy, including practical tips for increasing the attractiveness of their listings and shops. Through a combination of strategic advice and real-world examples, the post aims to provide Etsy sellers with actionable guidance to thrive in this vibrant and creative marketplace.

Understanding Etsy Favorites

On Etsy, a “favorite” is a feature that allows customers to mark specific items or shops that they particularly like or want to save for future reference. By clicking the heart icon associated with an item or shop, users can add these to their list of favorites, effectively bookmarking them. This function serves several purposes for customers:

  1. Personal Curation: Customers use favorites to curate a personal collection of items they admire, are considering purchasing, or simply want to keep track of for inspiration.
  2. Wish Listing: Favorites can act as a wish list for future purchases, helping customers remember the items they are interested in buying when they are ready.
  3. Sharing and Social Proof: Users can share their favorites with friends or family, making it easier to give gift suggestions. Additionally, the number of favorites an item receives can serve as social proof to other potential buyers, indicating the item’s popularity and appeal.

For sellers, favorites carry significant weight in terms of visibility and customer engagement:

  1. Increased Visibility: Items with a higher number of favorites may be more likely to appear in Etsy’s search results, category pages, and personalized recommendations for buyers. This increased visibility can lead to more traffic to the seller’s listings.
  2. Engagement Indicator: The number of favorites an item receives is a direct indicator of customer interest and engagement. High engagement can signal to the seller that their product resonates well with the audience.
  3. Market Research: Tracking which items receive the most favorites can help sellers understand market trends and customer preferences, informing their future product development and marketing strategies.
  4. Building Relationships: Favorites can facilitate a connection between buyers and sellers. Sellers can reach out to users who have favorited their items with targeted promotions or updates, fostering a more engaged customer base.

Overall, the favorites feature on Etsy is more than just a tool for personal organization or a casual expression of liking an item. It plays a crucial role in the marketplace dynamics, significantly impacting sellers’ visibility, customer engagement, and ultimately, their sales and business growth.

How to Check Who Favorited Your Items

Navigating your Etsy shop dashboard and accessing various analytics, including information about favorites, involves a few straightforward steps. Here’s a guide to help you through the process:

Navigating to Your Etsy Shop Dashboard

  1. Log in to Etsy: Start by visiting and logging in with your seller account credentials.
  2. Access Shop Manager: Once logged in, you’ll find the “Shop Manager” option in the top right corner of the Etsy homepage. This is your gateway to managing your shop’s backend, including listings, orders, marketing, and analytics. Click on “Shop Manager” to proceed.
  3. Dashboard Overview: Upon entering the Shop Manager, you’ll be directed to the dashboard. This area provides a snapshot of your shop’s activity, including recent orders, messages, and other pertinent notifications.

Accessing the “Stats” Section

  1. Navigate to ‘Stats’: On the Shop Manager sidebar (typically on the left side of the screen), locate and click on “Stats.” This section is dedicated to providing detailed analytics about your shop’s performance, including traffic sources, views, and sales data.
  2. Understanding Stats: Within the Stats section, you can explore various metrics. Use the filters to adjust the date range and get more specific insights. You’ll see data on visits, order count, revenue, and how buyers are finding your listings.

Finding Information on Favorites and Privacy Limitations

  1. Favorites Information: While the Stats section offers a wealth of data, Etsy does not provide a direct feature within the Shop Manager to see who has favorited your items due to privacy reasons. However, you can view the total number of favorites for each listing under the “Listings” section of your Shop Manager. This total includes the number of times an item has been favorited, which can be a useful indicator of its popularity.
  2. Privacy Limitations: Etsy respects the privacy of its users, so detailed information about who has favorited your items or shop is not publicly disclosed. This means you won’t be able to access a list of specific users who have favorited your items directly from your Shop Manager.
  3. Notifications and Activity Feed: While Etsy doesn’t show who favorited your items in the Shop Manager, you might receive notifications or see activity in your feed when someone favorites your shop or an item, depending on your notification settings. However, this won’t provide a comprehensive list or be easily trackable over time.
  4. Engagement Strategies: Although you can’t see who favorited your items, you can engage with your audience through Etsy Updates, promotions, and by maintaining an active and attractive shop presence. Encourage visitors to favorite your items or shop by creating compelling listings and offering promotions or discounts.

By following these steps, you can navigate your Etsy Shop Manager, access your shop’s stats, and understand the limitations regarding the visibility of who has favorited your items. Use the available data to inform your strategies and engage with your audience to enhance your shop’s success on Etsy.

Privacy Considerations

Etsy’s privacy policy is designed to protect the personal information and privacy of its users, which includes both buyers and sellers on the platform. This commitment to privacy has a direct impact on the features and data Etsy makes available to sellers, particularly concerning information about who has favorited an item. There are several reasons why Etsy might limit the visibility of such details:

User Privacy

  • Personal Information Protection: Etsy’s privacy policy emphasizes the protection of personal information. Showing detailed information about who has favorited an item could potentially expose users’ browsing and shopping habits, which is considered private information.
  • User Experience and Comfort: Allowing sellers to see exactly who has favorited an item might deter some users from using the feature, as they may not want to be contacted or feel pressured to make a purchase. Etsy aims to create a comfortable and pressure-free environment for its users to explore and bookmark items they are interested in.

Anti-Spam Measures

  • Preventing Unsolicited Contact: By restricting access to specific user details regarding favorites, Etsy can reduce the risk of spam and unsolicited messages from sellers. This helps maintain a positive user experience and keeps the platform more secure and enjoyable for everyone.

Data Use and Ethics

  • Ethical Use of Data: Etsy is responsible for ensuring that the data it collects is used ethically and responsibly. Providing detailed data about user interactions, such as favorites, could lead to misuse of the information, such as targeted marketing that users did not consent to.

Platform Integrity

  • Maintaining Platform Integrity: Etsy’s primary role is to facilitate a marketplace where creative goods can be shared and discovered. The focus is on the products and the creative process, rather than on aggressive marketing tactics. Limiting access to certain types of user data helps maintain the platform’s integrity, emphasizing the quality and uniqueness of items over the hard-sell tactics.

Compliance with Regulations

  • Regulatory Compliance: With the advent of data protection regulations like the General Data Protection Regulation (GDPR) in Europe and similar laws in other regions, platforms like Etsy need to be particularly careful about how they handle and share personal data. Not showing every user who favorited an item can be a part of complying with such regulations, ensuring that Etsy operates within legal boundaries concerning user data.

Etsy’s decision not to show every user who has favorited an item is rooted in its commitment to user privacy, the ethical use of data, regulatory compliance, and the overall integrity of the marketplace. This approach helps ensure that Etsy remains a trusted and user-friendly platform for both buyers and sellers.

Leveraging Favorites for Business Growth

Leveraging the “favorite” feature on Etsy to engage with potential customers can be a strategic way to increase interest and drive sales while remaining mindful of Etsy’s policies and the importance of respectful engagement. Here are some strategies and ideas for follow-up actions:

Engage Through Updates and Announcements

  1. Etsy Updates: Utilize Etsy’s “Updates” feature to share news about new products, behind-the-scenes content, or special promotions with your followers, including those who have favorited your items. This can help keep your shop top-of-mind for potential customers.
  2. Seasonal or Themed Promotions: Create promotions around holidays, seasons, or themes that resonate with your audience. Announce these specials through your shop’s update section to attract those who have shown interest in your shop or items.

Personalized Thank-You Messages

  1. Thank-You Coupons: Although you can’t directly see who favorites your items, you can still foster goodwill broadly. Consider sending a thank-you coupon code to recent buyers or including a thank-you note in your package, encouraging them to favorite your shop for future updates and exclusive offers.
  2. Packaging Inserts: Include a personalized note or a beautifully designed card in your packaging, inviting customers to join your mailing list or follow your shop for special deals. This can turn a one-time buyer into a repeat customer.

Leverage Social Media and Email Marketing

  1. Social Media Engagement: Share your Etsy favorites and top picks on your social media platforms to engage with a wider audience. Encourage your social media followers to favorite your Etsy shop and sign up for your newsletter for exclusive insights and offers.
  2. Email Newsletters: Use an email marketing service to send newsletters to subscribers who opt-in through your Etsy shop or personal website. Share updates, exclusive discounts, and content that adds value, such as styling tips or product care instructions.

Creating a Connection with Your Audience

  1. Tell Your Story: People love to buy from those they feel a connection with. Use your shop’s “About” section, product descriptions, and updates to tell your story, share your creative process, and express your brand’s values. This authenticity can turn casual browsers into loyal customers.
  2. Responsive Customer Service: Quick and helpful responses to inquiries and after-sale service can make a big difference. Positive interactions may encourage customers to favorite your shop and become repeat buyers.
  3. Request Feedback Thoughtfully: After purchase, follow up with a polite request for feedback, if appropriate. Positive reviews can build your shop’s credibility and attract more favorites and sales.
  4. Engage with the Etsy Community: Participate in forums, teams, and community events on Etsy to increase your shop’s visibility and connect with potential customers who might be interested in favoriting your items.

Compliance with Etsy’s Policies

  • Always ensure that your engagement strategies comply with Etsy’s policies, particularly concerning privacy and unsolicited contact. Avoid aggressive marketing tactics that could be perceived as spam or that infringe on the privacy of Etsy users.

By using these strategies thoughtfully, you can leverage your favorite feature to engage with potential customers on Etsy, create meaningful connections, and grow your business in a way that respects both Etsy’s policies and your customers’ preferences.

Alternative Ways to Engage Your Etsy Audience

Increasing item favorites and shop followers on Etsy is crucial for gaining visibility and driving sales. Here are some tips that focus on leveraging high-quality photos, detailed descriptions, excellent customer service, and encouraging customer interaction to achieve these goals:

High-Quality Photos

  1. Professional-Looking Images: Use clear, well-lit, and professionally styled photographs. High-resolution images that showcase your products from multiple angles and in use can significantly enhance appeal.
  2. Consistent Aesthetic: Maintain a cohesive look across all your product photos to strengthen your brand identity. This consistency helps in making your shop more memorable and favorite-worthy.
  3. Use All Available Photo Slots: Etsy allows you to upload multiple photos for each listing. Use this to your advantage by providing detailed shots, including close-ups and lifestyle images that show your product in use.

Detailed Descriptions

  1. Clear and Comprehensive: Ensure your product descriptions are detailed, clear, and informative, addressing all possible customer questions. Include dimensions, materials, care instructions, and usage tips.
  2. Storytelling: Incorporate a bit of storytelling into your descriptions to connect emotionally with your customers. Share the inspiration behind the product or how it’s made to create a more engaging shopping experience.
  3. SEO Optimization: Use relevant keywords naturally in your titles and descriptions to improve search visibility on Etsy and search engines. This can lead to more favorites as more shoppers find your items.

Excellent Customer Service

  1. Prompt Responses: Be quick and professional in responding to customer inquiries and messages. Good communication can lead to positive reviews and repeat customers.
  2. Problem Resolution: Address any issues or concerns promptly and positively. A satisfied customer is more likely to leave a favorable review and recommend your shop to others.
  3. Personal Touch: Consider including personalized thank-you notes or small freebies in orders to exceed customer expectations and encourage them to return and favorite your shop.

Encouraging Reviews and Social Sharing

  1. Follow-Up Messages: Politely encourage satisfied customers to leave a review through a follow-up message or note with their order. Positive reviews can attract more favorites and followers.
  2. Leverage Social Media: Actively promote your Etsy shop and listings on your social media channels. Engage with your followers and encourage them to favorite your shop on Etsy.
  3. User-Generated Content: Encourage customers to share photos of their purchases on social media and tag your shop. User-generated content can serve as powerful social proof and attract new favorites and followers.
  4. Incentivize Sharing: Consider creating a referral program or offering a small discount on future purchases for customers who share your products on social media or refer new customers to your shop.
  5. Email Marketing: If you have an email list, send out newsletters showcasing your latest products, customer reviews, and exclusive deals to encourage your subscribers to engage with your Etsy shop.

By focusing on these areas, you can significantly increase the likelihood of gaining favorites and followers on Etsy, which in turn can lead to increased visibility and sales. Remember, the key is to create an exceptional shopping experience that makes customers want to engage with your shop and share their positive experiences with others.


In conclusion, understanding who has favorited your items on Etsy can offer invaluable insights into your audience’s preferences and engagement levels. Although Etsy’s privacy policies may limit the visibility of every individual who favorites an item, the available data can still be a powerful tool for sellers. By leveraging this information responsibly and ethically, you can tailor your marketing strategies, enhance customer engagement, and ultimately, foster a stronger connection with your audience. Remember, every favorite is a potential customer showing interest in your creations. Use this to your advantage, and let it guide you in crafting an even more successful Etsy shop.

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